Privacy Policy
Last updated:
At AIRDOps, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
1.1 Personal Information
We collect information that you provide directly to us, including:
- Name and email address when you create an account
- Payment information (processed securely through third-party payment processors)
- Profile information and preferences
- Communications with our support team
1.2 Usage Information
We automatically collect certain information about your use of the Service, including:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage patterns and feature interactions
- Performance and error data
1.3 Data You Process
We process data that you upload to AIRDOps for the purpose of providing our services. You retain all ownership and rights to your data. We do not use your processed data for any purpose other than providing the Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Personalize and improve your experience
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission to share
4. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- Secure data centers and infrastructure
- Employee training on data protection
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
- Account Deletion: Delete your account and associated data
To exercise these rights, please contact us at our contact page.
6. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at our contact page.